We offer worldwide shipping. 

Shipping

 

We ship from Taichung, Taiwan. 

We aim to dispatch your order within 2 business days. We offer express delivery with tracking to most locations ( we cannot offer an express option in some regions due to lack of reliable services).

Cost of shipping is calculated at checkout.

Delivery times may vary based on selected service and destination:

  • Regular: 3 - 28 business days
  • Express:
    • US, UK, and Australia: 5 - 7 business days
    • Southeast Asia: 3 - 5 business days
    • Other countries: 2 - 8 business days

Please note that we may experience delays due to weather, the pandemic, or obscurity of location (if you live down a kangaroo trail in Kalkarindji, please allow a bit of extra time). 


Customs Fees

 

Depending on your respective country, international purchases may require additional custom fees. Customers are responsible for all fees associated with their country's import procedure, including duty and tax. 

In case of a refund, import fees cannot be refunded. 

 

 

If you have any more questions, feel free to contact us on Facebook or Instagram, or email info.satana@phydaxa.com.tw.

Thank you for shopping with satana! We will get your package to you as quickly as possible. 

 

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